Episode 128 - How to Handle an Online Crisis
On this week’s Smarty Pants Book Marketing Podcast, I get to interview my mom about her experience as a crisis manager and her tips for authors on how to handle an online attack. It’s a good one–our first in the Summer Blast From The Past series. Also, check out her book in the show notes:
Links and Show Notes:
-Chris shares her experience in crisis management and why knowing how to handle a crisis is important.
-What you can do to help prevent a crisis.
-Why an engaged social media following is an important asset in a crisis.
-Your best crisis prevention: a good reputation.
-Why it’s important to evaluate the threat level of a crisis before taking an action.
-Examples of levels one, two, and three crises.
– Why some “crises” just need to be ignored.
Links – click ’em, they’re live